Any information given to a doctor, nurse or member of the practice team will remain totally confidential. This also applies to any medical consultation, test, investigation or treatment. All members of staff are asked to sign a confidentiality agreement when joining the practice. Any outside requests for information will only be given out with your written permission.
You have the right to see your medical records subject to any limitations in the law. Patients requesting to access health information will receive acknowledgement of their request within 21 days. If it appears likely that compliance will take longer than 40 days, the applicant should be informed and an explanation of the delay provided. All requests for information should be made to the practice manager in writing.