Disability Access

Wheelchair access is available at both Wychbury Medical Centre, Cradley Road Medical Practice and Chapel House Surgery but patients are advised that toilet facilities for disabled patients are only available at our Wychbury and Cradley Road site

We have also installed a loop system at the reception desks for people with hearing difficulties.

Accessible Information Standard

The practice has put in place arrangements which ensure there are effective communications systems for all our patients.

In line with this requirement please let us know if we can improve communication for you; this may be through information being provided in an alternative format, for example large print or easy read, or if you need help with communicating with us, for example because you use British Sign Language or translation services please let us know, so we can record your preference. You can call us on 01562 547300.