Please do not ask for a doctor to call unless the patient is too ill or infirm to come to the surgery. Remember that the doctor can see four patients in the time it takes to make one visit and there are better facilities for examination and treatment in the surgery. If the patient has a temperature or a rash, coming to the surgery will do no harm – if there is the possibility that the patient has an infectious illness the receptionist can arrange for a safe waiting area. Please notify them immediately upon arrival.

Except in the case of acute emergencies all visit requests must be in by 10 a.m. on the day that the visit is required. Please be prepared to give some details so that the visiting doctor can assess priorities. The doctor may ring you if it seems that an alternative to a visit might be appropriate. For more information please read our Home Visiting Policy.

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