Patients can attend any surgery, but they can state a preference, although there might not be appointments available at that site, on the day of choice. You can request a particular doctor, but again, there might not be appointments available on the day of your choice; so ideally, if you want a particular doctor or site, please book in advance. You can pre-book appointments up to a month in advance with a doctor or nurse.
If you require a routine appointment please avoid telephoning the surgery at 8am as this causes problems for patients who have urgent requirements and receptionists are available through until 6.30pm to take your call.
If you consider you could discuss your problem over the telephone with doctor then you can book a telephone consultation, 5 slots are allocated with each doctor each day. This is very useful to discuss ongoing treatments and illnesses.